All services are entirely digital — there is no physical delivery. Coaching sessions take place via online video call (Google Meet, Zoom, or a similar platform) at the date and time agreed upon during booking.
A booking confirmation and session link will be sent to your registered email address once payment is complete.
Cancellations made at least 24 hours before the session will receive a full refund.
Cancellations made less than 24 hours before the session start time are not eligible for a refund. However, if you have a reasonable and documentable reason for cancelling, the session may be rescheduled at no additional charge — this is at the discretion of the service provider.
To request a refund, please get in touch directly. Requests will be reviewed and responded to within 5 business days.